Festive opening hours

Our opening hours for the festive period are below, in case you need to get in touch during the Festive Season.

Date	Office (Staff)	Contact Centre	Reception
Monday 23 December	8am to 4:30pm	8am to 5:30pm	9am to 4pm General Enquiries
Tuesday 24 December	8am to 4:30pm	8am to 4pm	9am to 4pm General Enquiries No public appointments
Wednesday 25 December - Christmas Day Bank Holiday	Closed (Bank Holiday)	Closed (Bank Holiday)	Closed (Bank Holiday)
Thursday 26 December - Boxing Day Bank Holiday	Closed (Bank Holiday)	Closed (Bank Holiday)	Closed (Bank Holiday)
Friday 27 December	8am to 4:30pm	8am to 4pm	9am to 4pm General Enquiries No public appointments
Monday 30 December	Normal Working Hours	8am to 5:30pm	9am to 4pm General Enquiries
Tuesday 31 December	8am to 4:30pm	8am to 4pm	9am to 4pm General Enquiries No public appointments
Wednesday 1 January 2025 – New Year’s Day Bank Holiday	Closed (Bank Holiday)	Closed (Bank Holiday)	Closed (Bank Holiday)
Thursday 2 January	Normal Working Hours	8am to 5:30pm	9am-4pm General Enquiries
Friday 3 January	Normal Working Hours	8am to 5:30pm	9am to 4pm General Enquiries

Don’t forget, you can report, pay and apply for things using our website at any time.

Or use our customer portal, My South Cambs.

track the progress of your requests.
access personalised information such as your Housing Benefit payments and remaining Council Tax Balance 24/7, 365 days a year.

If you have an out of hours emergency, you can still get in touch with us on the following phone numbers:

Dangerous Structure Enquiries (Building Control): 0300 303 8389
Environmental Health Emergency (for example, workplace fatalities and major incidents): 0845 609 5437
Homelessness Emergency Service: 01253 501 117

Contact numbers for Council tenants:

Frozen green bins