Report a dog related issue or concern
Reporting lost dogs
Call us on 01954 713 000
Lines are open Monday to Friday 8am to 5:30pm. We can check if your dog has been reported found. Your dog may have been found by someone nearby who still has it.
Contact Wood Green Pets Charity to inquire if they have information about your lost dog.
If your dog has been seized and taken to our kennels, you will need to pay the required fees before the release:
- prescribed dog seizure fee: £25
- transportation/admin fee: £57
- kennel fee: £20 per day (plus VAT), plus veterinary fees if applicable.
Stray dogs
Cambridgeshire Police is not responsible for stray dogs. Stray dogs will not be accepted at any Police Station within South Cambridgeshire at any time, including outside regular office hours and weekends.
It is a legal requirement that every dog in a public place must wear a collar and tag with identification. This law enables anyone who has found a stray dog to contact its’ owner.
We can seize any dog wandering in a public place alone as a stray and take it to a kennel. Owners must pay a seizure and kennelling fee:
- prescribed dog seizure fee: £25
- transportation/admin fee: £57
- kennel fee: £20 per day (plus VAT), plus veterinary fees if applicable.
If the dog is not claimed within 7 days, we will sign it to the kennels for possible re-homing. As the former owner, you will lose all rights to its return.
If you find a stray dog
Do not approach a dog if you are unsure whether it is friendly. If you find a stray dog and you are comfortable doing so place a lead on the dog to keep it under control. Look for a phone number on the dog’s collar and call the owner. If there is no collar, take a picture of the dog and place it on local social media pages. Lastly, you can take the dog to Wood Green but call ahead first on 0300 303 9333.
If you are not comfortable taking the dog to Wood Green then you can call us on 01954 713 000 and we can arrange for a Dog Warden to collect the animal.
Be aware that we cannot guarantee same-day collection. If you find a stray dog after 3:30pm, we cannot collect the dog until the next working day.
If you find a stray dog and want to keep it
If you find a stray dog and want to keep it, you will need to let us know. It is possible to retain the dog, but you must agree to keep it at your address for 1 month as "found property." You must give the dog to the original owner if they come to claim it.
If you decide during the month that you do not wish to keep the dog, you must hand over the dog to us. You are not allowed to give it to a friend or relative.
Dangerous dogs
Report a dangerously out-of-control dog to the local police station.
If you have concerns about the welfare of a dog, which could lead it to be a danger, contact us with more information.
If a dog is dangerously out of control in public or in a private place where it is not permitted, the owner and the person who was in charge of the dog at the time are guilty of an offence.
Dangerously out of control means "any occasion on which there are grounds for reasonable apprehension that it will injure any person." This means the dog may not have injured anyone so far.
Animal welfare/cruelty
Report an animal welfare concern, or animal cruelty, to the RSPCA.
Dog fouling
It is generally an offence for anyone in charge of a dog to allow it to foul unless they clear it up. If there is a persistent problem with dog fouling in your area, we have several options which include:
- investigating, issuing warnings, issuing fixed penalty notices, or prosecuting persons in charge who fail to clear up after their dog - providing you know who that person is, have witnessed the incident, and are prepared to give a statement and possibly go to court
- assess whether there are adequate facilities for the disposal of dog mess in the area
- arrange for clearances of heavily fouled areas.
Barking dogs
If you have a problem with a barking dog in your area you can use the online portal to inform us of this at Report an environmental issue or you can call 01954 713 000 and ask for the Environmental Health service.
When you contact us, provide us with your name and contact details so we can keep you updated with your enquiry.