We do not upkeep the drainage system, and in most cases drainage issues are investigated and resolved by Anglia Water.

In rare cases were the public’s health is put at risk by poorly maintained drains we have the ability to investigate and insist that any necessary works are carried out.

Private property

If you are concerned about private drains you can call 01954 713 000 explain your concern and ask to be put through to a member of the Environmental People and Protection Team. We are open 8am to 5:30pm, Monday to Friday

Council property

Our Housing Services will fix any serious drainage problem.

You can call 03450 450 051. We are open 8am to 5:30pm, Monday to Friday.

Public mains

Anglian Water are responsible for the upkeep and any problems with mains drains and sewerage. Any issues should be reported to them.

You can call them on 03457 145 145. They are open 24 hours a day, 7 days a week.

Land drainage

Land drainage is usually the responsibility of the landowner. In some rare cases it may be that the drains upkeep has been passed onto us.

Awarded watercourses are a network of drainage ditches throughout the district for which the council is responsible for the maintenance of.

If you have any questions relating to an awarded watercourse please contact the Drainage Manager at Health and Environmental Services.

Highway drainage: roads and pavements

Cambridgeshire County Council is responsible for maintaining road drainage systems to reduce the risk of standing water on roads and pavements.  If a surface water drain is blocked please report this to Cambridgeshire County Council.

Works or changes to watercourses

You must seek permission from Cambridgeshire County Council for any works or changes to watercourses.

If your plans involve connecting to a watercourse, contact us on streets@scambs.gov.uk.