The new Hackney Carriage and Private Hire Licensing Policy [PDF, 0.7MB] came into effect on the 1 November 2025.

Before submitting an application, all applicants must ensure they have read the policy and the relevant appendices, which will provide information such as conditions of licences, the penalty points scheme and vehicle standards.

Appendices

Appendix A - Code of Conduct (for all applicants) [PDF, 0.2MB]

Appendix B - Previous Convictions Policy (for all applicants) [PDF, 94Kb]

Appendix C - Hackney Carriage Bylaws [PDF, 97Kb]

Appendix D - Private Hire Vehicle Licence Conditions  [PDF, 0.1MB]

Appendix E - Private Hire Plate Exemption Conditions [PDF, 80Kb]

Appendix F - Stretch Limousine Specific Conditions  [PDF, 11Kb]

Appendix G - Operator Licence Conditions [PDF, 74Kb]

Appendix H - Penalty Points Scheme (for all applicants) [PDF, 0.1MB]

Appendix I - Private Hire Driver Licence Conditions [PDF, 0.1MB]

Appendix J - Daily vehicle inspection checklist example [PDF, 0.1MB]